Know which estimates are out, and which homeowners went quiet
The request comes in from a voicemail, your website, or a neighbor who saw the truck. Put it on the board that day: who, where, what they want, and what they said on the phone. Name the stages the way your office already talks: New request, Site visit, Estimate sent, Sold.
The estimate goes out from whatever you write estimates in. The amount and the notes from the walkthrough live on the card. The board shows what you have out and what it adds up to, so the $2,850 aeration estimate for Maple Court Condos, quiet for eleven days, gets a call while the association is still deciding.
It works the same for a $240 move-out clean, a $12,800 furnace and AC replacement, and a full season of grounds care. The small jobs don’t get lost behind the big ones, and the big ones don’t sit because nobody owned the follow-up.
Next Tuesday. The office has the weekend’s voicemails on the board by eight, and Maple Court hears from you before they hear from the crew down the street.
See the sales pipelineTry it: drag the $8,900 card to Sold.